Terms of Service

1. Agreement to Terms

These Terms of Service (together with each Order and each policy expressly incorporated by reference, this “Agreement”) form a binding contract between Solution Bowl (“Solution Bowl”, “Audaitly”, “we”, “us”, or “our”), the operator of the Audaitly platform, and the business entity that registers for, orders, or uses the Service (the “Customer”, “you”, or “your”). By requesting access, creating an account, clicking to accept, executing an Order, or accessing or using the Service, you accept this Agreement and agree to be bound by it. If you do not agree to this Agreement, you must not access or use the Service.

(a) Authority. The individual accepting this Agreement represents and warrants that he or she is at least eighteen (18) years of age, has full legal capacity to contract, and has the authority to bind the Customer entity on whose behalf the Service is used. If the individual lacks such authority, that individual is personally responsible for the obligations set out in this Agreement.

(b) Business use only. The Service is a business-to-business offering made available to digital agencies and comparable business users. The Service is not offered to, and must not be used by, consumers or by any person under eighteen (18) years of age. To the maximum extent permitted by applicable law, consumer-protection regimes applicable only to consumer transactions do not apply to this Agreement.

(c) Effective date.This Agreement is effective on the earlier of the date you first accept it and the date you first access or use the Service (the “Effective Date”).

2. Definitions

Capitalized terms used in this Agreement have the meanings set out below.

• “Authorized User”means an individual employee, contractor, or agent of the Customer whom the Customer permits to access and use the Service under the Customer’s account.
• “Credits” means the internal units of account described in Section 8 that are consumed when the Service performs audits and related work.
• “Customer Content” means all data, URLs, website content, repository content, credentials, configurations, text, images, and other materials that the Customer or its Authorized Users submit to the Service or authorize the Service to access, crawl, or process.
• “Customer Property” means a website, web application, domain, repository, or other online property that the Customer submits to the Service for auditing.
• “Findings” means the reports, issues, recommendations, scores, annotations, screenshots, and other audit outputs that the Service generates for the Customer from Customer Content.
• “Fees” means the subscription charges, top-up charges, and any other amounts payable by the Customer under this Agreement.
• “Order” or “Plan” means the subscription tier, Credit allocation, pricing, and any related ordering details selected by the Customer through the Service, an in-product checkout, or a written ordering document that references this Agreement.
• “Service” means the Audaitly platform, including its website, applications, crawling and analysis infrastructure, AI-assisted audit engine, integrations, documentation, and any related services provided by Solution Bowl.
• “Sub-processor” means a third party engaged by Solution Bowl to process data in connection with providing the Service.

3. The Service

(a) Description.Audaitly is an AI-powered website-audit platform for digital agencies. At the Customer’s direction, the Service crawls Customer Properties that the Customer has authorized, analyzes them across areas such as user experience, content, conversion, forms, and related quality signals, and produces prioritized Findings. Where the Customer connects the GitHub integration, the Service can also open pull requests against repositories designated by the Customer, as further described in Section 13.

(b) Invite-only availability; beta features. The Service is currently offered on an invite-only basis to a founding cohort of agencies. We may accept or decline any access request, limit capacity, waitlist applicants, and grant, condition, or revoke invitations at our reasonable discretion. Certain features may be designated as beta, preview, or early access; such features are provided for evaluation, may be modified or withdrawn at any time, and are provided without any warranty or service commitment notwithstanding anything else in this Agreement.

(c) Modifications to the Service. We continually develop the Service and may add, modify, or discontinue features or functionality. We will not materially degrade the core functionality of a paid Plan during a billing period for which you have already paid; if we do, your remedies are set out in Sections 17 and 23.

4. Eligibility, Accounts and Registration

(a) Registration accuracy. You must provide accurate, current, and complete information when applying for access, registering an account, and configuring billing, and you must keep that information up to date throughout the term of this Agreement.

(b) Credential security. You are responsible for maintaining the confidentiality and security of all account credentials, API keys, and integration tokens associated with your account, and for all activity that occurs under your account. You must notify us promptly at hello@audaitly.ai if you become aware of any unauthorized access to or use of your account or credentials.

(c) Authorized Users.You may permit Authorized Users to use the Service on your behalf, subject to any seat or usage limits in your Plan. You are responsible for each Authorized User’s compliance with this Agreement, and any act or omission of an Authorized User is deemed the act or omission of the Customer.

(d) One organization per account. Each account and each subscription is provisioned for a single Customer organization. You may not share one account across multiple legal entities without our prior written consent.

5. Authorized Website Auditing

This Section is fundamental to the bargain between the parties. The Service performs automated crawling, scanning, and analysis of the properties you submit, and doing so without proper authorization may violate the law.

(a) Warranty of authorization. For every URL, domain, repository, or other property you submit to the Service, you represent and warrant that you either (i) own the property, or (ii) hold express, current, and sufficient authorization from the owner of the property (for example, under a client engagement authorizing the audit) to permit the Service to crawl, scan, analyze, and process that property in the manner contemplated by this Agreement.

(b) Prohibition on unauthorized third-party scanning.You must not submit to the Service, and must not cause the Service to crawl, scan, probe, or analyze, any website, system, or other property belonging to a third party without that third party’s consent. This includes competitor websites, prospect websites submitted without the owner’s permission, and any government or otherwise restricted systems.

(c) Legal compliance. You are solely responsible for ensuring that each audit you initiate complies with all laws applicable to you and to the audited property, including without limitation computer-misuse, anti-hacking, and unauthorized-access statutes (such as the Information Technology Act, 2000 (India), the Computer Fraud and Abuse Act (United States), and the Computer Misuse Act 1990 (United Kingdom), and their equivalents elsewhere), as well as applicable contractual restrictions and terms of use governing the audited property.

(d) Verification and refusal. We may, but are not obligated to, require evidence of authorization for any property, and we may decline, suspend, or cancel any audit that we reasonably believe is not authorized, without liability to you and without any obligation to refund Credits consumed by work performed before the audit was stopped.

(e) Indemnity hook.Any breach of this Section 5 is a material breach of this Agreement, and claims arising out of unauthorized auditing are subject to the Customer’s indemnification obligations in Section 20.

6. Acceptable Use Policy

You must not, and must not permit any Authorized User or third party to:

• (a) use the Service in violation of any applicable law or regulation, or in furtherance of any unlawful, fraudulent, or deceptive activity;
• (b) use the Service in a manner that infringes, misappropriates, or violates the intellectual-property, privacy, publicity, or other rights of any person;
• (c) interfere with or disrupt the integrity or performance of the Service, impose an unreasonable load on our infrastructure, or attempt to gain unauthorized access to the Service, its systems, or the accounts or data of other customers;
• (d) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, prompts, or underlying structure of the Service, except to the limited extent such a restriction is prohibited by applicable law;
• (e) circumvent, disable, or manipulate usage limits, Credit metering, rate limits, or access controls, or share credentials in order to exceed the entitlements of your Plan;
• (f) access or use the Service in order to monitor its availability, performance, or functionality for competitive benchmarking, or to build, train, improve, or market a product or service that competes with the Service;
• (g) resell, sublicense, rent, lease, or otherwise make the Service available to any third party, except that you may deliver Findings to the client for whom the relevant audit was performed and as otherwise expressly permitted by your Plan;
• (h) upload, transmit, or introduce any viruses, malware, or other harmful code to or through the Service; or
• (i) misuse AI-generated outputs of the Service, including by using Findings or pull requests generated by the Service in a manner that violates applicable law, deceives any person as to material facts, or misrepresents automated output as an independent professional certification.

We may investigate suspected violations of this Section and may cooperate with law enforcement authorities where we reasonably believe it is appropriate to do so.

7. Subscriptions, Fees and Payment

(a) Plans. The Service is sold as monthly subscription Plans, each of which includes a monthly allocation of Credits and any other entitlements described in the applicable Order. Only one active subscription may exist per Customer organization at any time.

(b) Billing and automatic renewal. Fees are billed monthly in advance through our payment processor, Stripe. Your subscription renews automatically at the end of each monthly billing cycle, and your payment method will be charged for the next cycle, until you cancel. You may cancel at any time from your billing settings or by emailing hello@audaitly.ai; cancellation takes effect at the end of the then-current billing period, and you retain access through the end of that period.

(c) No refunds. Except where required by applicable law or expressly stated otherwise in this Agreement, all Fees are non-refundable and non-creditable, including for partial billing periods, unused Credits, and downgrades.

(d) Price changes.We may change Plan pricing on a prospective basis by giving you at least thirty (30) days’ notice before the change takes effect. Price changes apply from your next billing cycle after the notice period ends. If you do not agree to a price change, your remedy is to cancel before it takes effect. Founding-cohort pricing is addressed in Section 9.

(e) Taxes. Fees are exclusive of all taxes, levies, and duties (including GST, VAT, sales, use, and withholding taxes), all of which are your responsibility, other than taxes on our net income. If you are required by law to withhold any tax from a payment, you will increase the payment so that we receive the full amount invoiced.

(f) Failed and late payments. If a charge fails, we may retry the payment method, notify you, and suspend or limit the Service until payment is received. Amounts more than thirty (30) days overdue may accrue interest at the lesser of 1.5% per month and the maximum rate permitted by law, and you are responsible for our reasonable costs of collection.

8. Credits

(a) Definition and value. Audit work on the Service is metered in Credits. One (1) Credit corresponds to ten cents (USD 0.10) of Plan value. Audits consume Credits based on their scope and depth (for example, the number of pages crawled and the analyses performed), as displayed in the Service before or at the time the audit is run.

(b) Monthly refresh; no rollover. Plan Credits are allocated at the start of each monthly billing cycle. Unused Plan Credits expire at the end of the billing cycle in which they were allocated and do not roll over to any subsequent cycle, and no refund or credit is given for unused Credits.

(c) Top-ups. You may purchase additional top-up Credits where offered. Top-up Credits are consumed and expire as stated at the time of purchase and, unless stated otherwise, are drawn upon after your Plan Credits for the current cycle are exhausted.

(d) Nature of Credits. Credits are a metering mechanism only. Credits have no cash or monetary value, are not a currency, deposit, or stored-value instrument, are not transferable between organizations or accounts, and are not redeemable or exchangeable for cash or any other consideration.

(e) Expiry on termination. All Credits, including top-up and promotional Credits, are forfeited immediately and without compensation upon termination or expiry of this Agreement or of the subscription under which they were granted.

(f) Promotional Credits. Free, trial, or promotional Credits are granted at our discretion, may carry additional conditions, and may be modified, limited, or withdrawn by us at any time.

9. Founding-Cohort Pricing

Customers admitted to the founding cohort receive discounted pricing (approximately one third off standard pricing) for their Plan. Founding-cohort pricing remains locked for as long as the Customer’s subscription remains continuously active. If the subscription is cancelled, lapses, or is terminated for any reason, the founding-cohort discount is permanently forfeited, and any subsequent subscription will be at then-current standard pricing. Founding-cohort pricing does not exempt the Customer from Section 7(d); however, we will not remove the founding-cohort discount itself while the subscription remains continuously active.

10. Trials and Free Credits

Approved agencies may receive free starting Credits to trial the Service, and no payment card is required to apply for access. Trial use is provided “as is”, without any service commitment, and we may modify, limit, or terminate trial access or free Credits at any time. Unless otherwise stated, unused free Credits expire when we withdraw them, when you start a paid Plan on terms that supersede them, or when your access ends, whichever occurs first. All other provisions of this Agreement, including Sections 5, 6, 18, 19, and 20, apply fully to trial use.

11. Customer Content, Findings and License

(a) Ownership.As between the parties, the Customer retains all right, title, and interest in and to Customer Content and Findings. We claim no ownership of your websites, your clients’ websites, your repositories, or the audit reports generated for you.

(b) License to us. You grant Solution Bowl a limited, non-exclusive, worldwide, royalty-free license to access, crawl, host, copy, transmit, process, and display Customer Content, and to generate and deliver Findings, in each case solely to the extent necessary to provide, secure, and support the Service and to comply with applicable law. This license ends when the relevant Customer Content is deleted in accordance with our Privacy Policy and Data Processing Agreement, except for copies retained as required by law.

(c) No AI training. We do not use Customer Content or Findings to train artificial-intelligence or machine-learning models, and we require our AI Sub-processors not to train their models on such content.

(d) Feedback. If you provide suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without restriction or obligation to you, provided we do not identify you as its source without your consent.

(e) Responsibility for Customer Content. You are solely responsible for the accuracy, legality, and rights clearance of Customer Content and for your use and distribution of Findings, including any pull requests you direct the Service to open.

12. Intellectual Property

(a) Our ownership. Solution Bowl and its licensors own all right, title, and interest in and to the Service, including all software, models, prompts, crawling and analysis systems, interfaces, designs, documentation, and trademarks, and all improvements and derivatives thereof, together with all intellectual-property rights therein. No rights are granted to you except as expressly set out in this Agreement.

(b) Your license. Subject to this Agreement and payment of applicable Fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license during the term to access and use the Service for your internal business purposes and for delivering audit services to your clients.

(c) Restrictions. Except as expressly permitted by this Agreement, you must not copy, modify, adapt, translate, or create derivative works of the Service, remove or alter any proprietary notices, or use our trademarks without our prior written consent.

13. Third-Party Services and Integrations

(a) Integrations generally.The Service interoperates with third-party products such as GitHub and relies on Sub-processors including Anthropic (AI models), DigitalOcean (hosting), Resend (email), Google (authentication and related services), and Stripe (payments). Your use of any third-party product is governed by that third party’s own terms, and we are not responsible for third-party products or for their acts or omissions.

(b) GitHub pull requests. Where you connect the GitHub integration, the Service opens pull requests only against repositories you designate and only at your direction or pursuant to automation you configure. You are responsible for reviewing every pull request before merging it, for the consequences of merging any change, and for ensuring that you have the rights to authorize changes to the relevant repository.

(c) Changes to integrations. If a third party changes or withdraws an interface on which an integration depends, we may modify or discontinue the affected integration without breach of this Agreement.

14. Confidentiality

(a) Definition.“Confidential Information” means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure. Customer Content and Findings are the Customer’s Confidential Information; the non-public elements of the Service and any pricing not publicly listed are our Confidential Information.

(b) Obligations.Each party will (i) use the other party’s Confidential Information only to perform under or exercise rights granted by this Agreement, (ii) protect it with at least the same degree of care it uses for its own similar information and no less than reasonable care, and (iii) limit disclosure to employees, contractors, and advisers who need to know it and who are bound by confidentiality obligations at least as protective as this Section.

(c) Exclusions and compelled disclosure.These obligations do not apply to information that is or becomes public without breach, was lawfully known before disclosure, is independently developed without use of the discloser’s information, or is rightfully received from a third party. A party may disclose Confidential Information where compelled by law, provided it gives prompt notice where legally permitted and reasonably cooperates in seeking protective treatment.

15. Data Protection

Each party will comply with the data-protection and privacy laws applicable to it in connection with this Agreement, including as applicable the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act as amended by the CPRA, the Digital Personal Data Protection Act, 2023 (India), and the Brazilian General Data Protection Law (LGPD). Our processing of personal data is described in our Privacy Policy, and our processing of personal data contained in Customer Content on the Customer’s behalf is governed by our Data Processing Agreement, which is incorporated into this Agreement where it applies. Our security practices are described on our Security page. A current list of Sub-processors is maintained in the Data Processing Agreement.

16. Suspension

We may suspend or limit access to the Service, in whole or in part, where we reasonably believe that (a) your use violates Section 5 or Section 6 or otherwise poses a security, legal, or operational risk to the Service, to us, or to any third party; (b) Fees are overdue after notice; (c) suspension is required by law or by a Sub-processor on whom the Service depends; or (d) your account is being used fraudulently or without authorization. We will use commercially reasonable efforts to notify you before or promptly after a suspension, to limit the suspension to the affected portion of the Service, and to restore access once the ground for suspension is resolved. Suspension does not relieve you of the obligation to pay Fees for the affected period where the suspension results from your breach.

17. Term and Termination

(a) Term. This Agreement begins on the Effective Date and continues until all subscriptions have expired or been terminated and neither party has continuing access obligations under it.

(b) Termination for convenience. You may terminate a subscription at any time by cancelling as described in Section 7(b), effective at the end of the then-current billing period. We may terminate this Agreement or any subscription for convenience effective at the end of your then-current billing period on notice to you, in which case we will refund any Fees prepaid for periods after the effective date of termination.

(c) Termination for cause. Either party may terminate this Agreement on written notice if the other party materially breaches it and fails to cure the breach within thirty (30) days of notice, or immediately on notice if the other party becomes insolvent or subject to bankruptcy, winding-up, or comparable proceedings. We may terminate immediately on notice for any material breach of Section 5 or Section 6.

(d) Effect of termination.On expiry or termination: (i) your and your Authorized Users’ right to access and use the Service ends; (ii) all Credits are forfeited under Section 8(e); (iii) for a period of thirty (30) days you may request an export of your Findings and available Customer Content in a commonly used format, after which we will delete Customer Content and Findings in accordance with our Privacy Policy and Data Processing Agreement, except for copies we are required by law to retain; and (iv) you will pay all Fees accrued through the effective date of termination.

(e) Survival. Sections 2, 5(e), 8(d), 8(e), 11, 12, 14, 15, 17(d), 17(e), 18, 19, 20, 22, and 24 survive expiry or termination of this Agreement, together with any other provision that by its nature should survive.

18. Warranties and Disclaimers

(a) Mutual warranty. Each party warrants that it has the legal power and authority to enter into this Agreement.

(b) Disclaimer.EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE, ALL FINDINGS, AND ALL RELATED OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND SOLUTION BOWL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

(c) Automated outputs. The Service uses automated crawling and AI-assisted analysis. Findings may contain errors, omissions, false positives, or false negatives, and may be incomplete or out of date. You are responsible for independently reviewing and validating Findings, and any code changes proposed by the Service, before acting on them.

(d) No guaranteed outcomes. We do not warrant that use of the Service or implementation of Findings will produce any particular outcome, including improvements in search rankings, traffic, conversions, revenue, accessibility, or regulatory compliance, or that the Service will be uninterrupted, timely, secure, or error-free.

(e) Not professional advice or certification. Findings are informational aids only. They are not legal, regulatory, accessibility, security, or other professional advice, and they are not a certification, attestation, or audit opinion of any kind, including any certification of conformance with accessibility standards such as WCAG or with any law. You should obtain advice from qualified professionals where certification or compliance assurance is required.

19. Limitation of Liability

(a) Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THIS AGREEMENT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF SOLUTION BOWL ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY THE CUSTOMER TO SOLUTION BOWL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY.

(c) Carve-outs.Nothing in this Agreement excludes or limits either party’s liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, for the Customer’s payment obligations, for the Customer’s indemnification obligations under Section 20, or for any other liability that cannot be excluded or limited under applicable law. Where applicable law does not permit a particular exclusion or limitation, that exclusion or limitation applies to the maximum extent permitted, and the remainder of this Section remains in full effect.

(d) Allocation of risk. The parties acknowledge that the Fees reflect the allocation of risk set out in this Section, that this Section is an essential basis of the bargain between them, and that it applies even if a limited remedy fails of its essential purpose.

20. Indemnification

The Customer will defend, indemnify, and hold harmless Solution Bowl and its officers, directors, employees, and agents from and against any third-party claim, demand, action, or proceeding, and all resulting losses, damages, fines, penalties, costs, and expenses (including reasonable legal fees), arising out of or relating to: (a) any crawling, scanning, or auditing of a property that the Customer was not authorized to submit, in breach of Section 5; (b) Customer Content, including any claim that Customer Content infringes or violates the rights of a third party or applicable law; (c) the Customer’s or an Authorized User’s breach of this Agreement, including the Acceptable Use Policy; or (d) the Customer’s use or distribution of Findings, including any pull request merged by or for the Customer. We will give you prompt notice of any indemnified claim and reasonable cooperation at your expense, and we may participate in the defense with counsel of our own choosing. You may not settle any claim in a manner that imposes obligations or admissions on us without our prior written consent.

21. Force Majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, governmental action, power or telecommunications failures, denial-of-service attacks, and failures of third-party infrastructure providers, provided that the affected party uses reasonable efforts to mitigate the impact and resumes performance as soon as reasonably practicable.

22. Governing Law and Dispute Resolution

(a) Governing law. This Agreement and any dispute or claim arising out of or in connection with it are governed by the laws of India, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

(b) Venue. Subject to Sections 22(c) and 22(d), the parties submit to the exclusive jurisdiction of [courts of competent jurisdiction at the registered office of Solution Bowl, to be confirmed by counsel].

(c) Good-faith negotiation first. Before initiating any formal proceeding, the parties will attempt in good faith to resolve any dispute through negotiation between authorized representatives for a period of at least thirty (30) days following written notice of the dispute, sent to hello@audaitly.aifor disputes raised with us or to the Customer’s account email address for disputes raised by us. Either party may seek interim or injunctive relief at any time to protect its intellectual property or Confidential Information.

(d) Mandatory local rights. Nothing in this Agreement deprives you of the protection of any provision of the law of the jurisdiction in which you are established that cannot be derogated from by agreement, and such mandatory provisions continue to apply notwithstanding the choice of law and venue above.

23. Changes to the Service or Terms

We may update this Agreement from time to time. If we make a material change, we will provide at least thirty (30) days’ advance notice by email to your account email address or by prominent notice within the Service, and the change will take effect no earlier than your next billing cycle after the notice period, unless the change is required by law or applies only to a new feature, in which case it may take effect immediately. If you do not agree to a material change, you may cancel your subscription before the change takes effect, and the unmodified Agreement will govern through the end of your then-current billing period. Continued use of the Service after a change takes effect constitutes acceptance of the updated Agreement. The “Last updated” date at the top of this page reflects the most recent revision.

24. General

(a) Assignment. You may not assign or transfer this Agreement, by operation of law or otherwise, without our prior written consent, except to a successor in interest in connection with a merger, acquisition, or sale of all or substantially all of your assets that is not a competitor of ours, on written notice to us. We may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Any attempted assignment in breach of this Section is void.

(b) Severability. If any provision of this Agreement is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid and enforceable, or severed if it cannot be so modified, and the remaining provisions will remain in full force and effect.

(c) Waiver. A failure or delay by either party in exercising any right under this Agreement is not a waiver of that right, and a waiver on one occasion is not a waiver on any other occasion. Waivers must be in writing to be effective.

(d) Entire agreement. This Agreement, together with each Order, the Privacy Policy, and, where applicable, the Data Processing Agreement, constitutes the entire agreement between the parties regarding the Service and supersedes all prior and contemporaneous agreements, proposals, and representations, written or oral, concerning its subject matter. Any terms contained in a Customer purchase order or similar document are void and of no effect.

(e) Notices. Notices to Solution Bowl must be sent by email to hello@audaitly.ai and are deemed given on confirmed receipt. Notices to the Customer may be sent to the account email address on file or provided within the Service and are deemed given when sent or posted.

(f) No third-party beneficiaries. This Agreement does not create any rights in favor of, and is not enforceable by, any person who is not a party to it.

(g) Independent contractors. The parties are independent contractors. This Agreement does not create a partnership, joint venture, agency, fiduciary, or employment relationship between them.

(h) Export compliance. Each party will comply with applicable export control and trade sanctions laws. You represent that you are not located in, and are not owned or controlled by persons located in, any jurisdiction subject to comprehensive sanctions, and that you are not named on any restricted-party list.

(i) Order of precedence. In the event of a conflict, the following order of precedence applies: (i) the Data Processing Agreement, with respect to the processing of personal data; (ii) an executed Order, with respect to the commercial terms it expressly varies; and (iii) these Terms of Service.

25. Contact

Audaitly is operated by Solution Bowl. Questions about this Agreement, cancellation requests, dispute notices, and legal notices may be directed to hello@audaitly.ai. Please also see our Privacy Policy, Data Processing Agreement, and Security pages, which describe how we handle data and how we protect the Service.